Your card will be charged when your order is placed. If for any reason the shirt or art campaign is cancelled you will receive a full refund.
All of our custom apparel and art are made to order and then shipped out 13 to 17 days after the campaign ends. Standard shipping times then apply. You will receive a confirmation email with tracking info when your order has shipped. - See more at: http://www.zloart.com/faq/#sthash.yMDlPc79.dpuf
Note: International orders may take slightly longer – up to 8 weeks to certain countries depending on customs regulations. Please contact us if your order hasn’t arrived within the estimated delivery time. - See more at: http://www.zloart.com/faq/#sthash.yMDlPc79.dpuf
Through our secured payment checkout we accept all major credit and debit cards, including Visa, MasterCard, Discover and American Express. We also accept PayPal.
Yes, we accept Paypal.
Yes, We use PayPal Payment Gateway which is the safest, most secured payment checkout there is.
Yes, we accept pre-paid gift cards from all major banks (Visa, MasterCard, American Express).
Yes, We ship to all countries.
When you enter in your shipping detail at checkout you'll see your shipping cost calculated.
We currently do not offer an expedited shipping option.
Please contact us and send us a clear scan of the customs receipt showing your name, the date, and the merchandise it's for. We will gladly refund your original order for the corresponding amount.
Paypal Payment Gateway communicates directly with your bank and automatically accepts or declines your payment. Please try using a different card when you checkout. If the problem persists, then please Contact Us.
If your order hasn't shipped yet we would be more than happy to help you change your desired size. Please contact us with the size that you would like to change to. Note: Price per item can increase depending on the size of the shirt or custom artwork.
If the apparel or art campaign is still currently running than yes you can still cancel your order. But once the campaign ends your apparel or art has gone into production and we can no longer cancel your order.
If the item you received doesn't match the description or is some how damaged then We will gladly replace your order or offer you a full refund within 14 days of your order.
Zlo is not responsible for any washing or wear and tear damage. We highly suggest that you follow the washing instructions on the tag of your apparel order. We use the highest quality inks when printing to ensure you'll never have an issue with the quality of print on your apparel.